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Customer Churn Reduction

Industry Department Role
Telecomunications Marketing Marketing Lead

Processed Dataset

Data

Customer churn or customer turnover is the loss of clients or customers. Telecommunication companies often use customer attrition analysis and customer attrition rates as one of their key business metrics because the cost of retaining an existing customer is far less than acquiring a new one. Use churn prediction models that predict customer churn by assessing their propensity of risk to churn.

Click to expand Features Informations: 1. customerIDCustomer ID 2. genderWhether the customer is a male or a female 3. SeniorCitizenWhether the customer is a senior citizen or not (1, 0) 4. PartnerWhether the customer has a partner or not (Yes, No) 5. DependentsWhether the customer has dependents or not (Yes, No) tenureNumber of months the customer has stayed with the company 6. PhoneServiceWhether the customer has a phone service or not (Yes, No) 7. MultipleLinesWhether the customer has multiple lines or not (Yes, No, No phone service) 8. InternetServiceCustomer’s internet service provider (DSL, Fiber optic, No) 9. OnlineSecurityWhether the customer has online security or not (Yes, No, No internet service) 10. OnlineBackupWhether the customer has online backup or not (Yes, No, No internet service) 11. DeviceProtectionWhether the customer has device protection or not (Yes, No, No internet service) 12. TechSupportWhether the customer has tech support or not (Yes, No, No internet service) 13. StreamingTVWhether the customer has streaming TV or not (Yes, No, No internet service) 14. StreamingMoviesWhether the customer has streaming movies or not (Yes, No, No internet service) 15. ContractThe contract term of the customer (Month-to-month, One year, Two year) 16. PaperlessBillingWhether the customer has paperless billing or not (Yes, No) 17. PaymentMethodThe customer’s payment method (Electronic check, Mailed check, Bank transfer (automatic), Credit card (automatic)) 18. MonthlyChargesThe amount charged to the customer monthly 19. TotalChargesThe total amount charged to the customer 20 ChurnWhether the customer churned or not (Yes or No)

MindsDB Code example

import mindsdb
import pandas as pd
from sklearn.metrics import accuracy_score


def run():

    mdb = mindsdb.Predictor(name='employee_retention_model')

    mdb.learn(from_data='dataset/train.csv', to_predict='Churn')

    test_df = pd.read_csv('dataset/test.csv')
    predictions = mdb.predict(when_data='dataset/test.csv',
                              unstable_parameters_dict={'always_use_model_predictions': True})

    predicted_val = [x.explanation['Churn']['predicted_value'] for x in predictions]

    real_val = list(map(str, list(test_df['Churn'])))

    accuracy = accuracy_score(real_val, predicted_val)

    #show additional info for each transaction row
    additional_info = [x.explanation for x in predictions]

    return {
        'accuracy': accuracy,
        'accuracy_function': 'accuracy_score',
        'backend': backend,
        'prediction_per_row': additional_info
    }


if __name__ == '__main__':
    result = run()
    print(result)

Mindsdb accuracy

Accuraccy Backend Last run MindsDB Version Latest Version
0.7659574468085106 Lightwood 17 April 2020 MindsDB PyPi Version
Click to expand MindsDB's explanation for test rows:
{
    'accuracy': 0.7565675908943792,
    'accuracy_function': 'balanced_accuracy_score',
    'backend': 'lightwood',
    'additinal_indfo': [{
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3025,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3336,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3105,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3157,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.6721,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3646,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3357,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2942,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3217,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2945,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2956,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3541,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2821,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.329,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3478,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3205,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3313,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3597,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.343,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3496,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2993,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3446,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3505,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.7211,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.7188,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2391,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3451,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3329,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3107,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.6946,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3254,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3235,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3358,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.6406,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3169,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3076,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3416,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3082,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2682,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.6873,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2981,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3016,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3388,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3385,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.7224,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3471,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.2889,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.7288,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3466,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3494,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2984,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3284,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.6612,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3224,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3091,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3159,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3473,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3327,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2836,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2669,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.6778,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3618,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3541,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3127,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3426,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3023,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3011,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.7278,
            'explanation': {
                'prediction_quality': 'confident',
                'important_missing_information': []
            },
            'prediction_quality': 'confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3155,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3132,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3114,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3185,
            'explanation': {
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    }, {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
        'Churn': {
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                'prediction_quality': 'confident',
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        'Churn': {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
            'predicted_value': 'Yes',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
            'predicted_value': 'No',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
            'predicted_value': 'No',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
            'predicted_value': 'No',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
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                'prediction_quality': 'confident',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
        'Churn': {
            'predicted_value': 'No',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
            'predicted_value': 'Yes',
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            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
            'predicted_value': 'No',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
            'predicted_value': 'No',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
            'predicted_value': 'Yes',
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                'prediction_quality': 'confident',
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    }, {
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                'prediction_quality': 'confident',
                'important_missing_information': []
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3422,
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
            'predicted_value': 'No',
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            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
            'predicted_value': 'Yes',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
        'Churn': {
            'predicted_value': 'No',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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                'prediction_quality': 'not very confident',
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    }, {
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            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
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                'important_missing_information': []
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    }, {
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                'prediction_quality': 'not very confident',
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    }, {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
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                'prediction_quality': 'confident',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
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                'prediction_quality': 'confident',
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
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                'important_missing_information': []
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
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    }, {
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                'important_missing_information': []
            },
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                'important_missing_information': []
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    }, {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
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                'important_missing_information': []
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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                'important_missing_information': []
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                'important_missing_information': []
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                'important_missing_information': []
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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                'prediction_quality': 'not very confident',
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                'prediction_quality': 'not very confident',
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                'prediction_quality': 'not very confident',
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        'Churn': {
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                'prediction_quality': 'confident',
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                'prediction_quality': 'not very confident',
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    }, {
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                'prediction_quality': 'not very confident',
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    }, {
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                'prediction_quality': 'confident',
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                'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
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                'prediction_quality': 'not very confident',
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    }, {
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    }, {
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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    }, {
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                'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
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    }, {
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                'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
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            'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
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                'prediction_quality': 'not very confident',
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    }, {
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    }, {
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                'prediction_quality': 'not very confident',
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    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3197,
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                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3648,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.3007,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2854,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.3213,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.2984,
            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
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            'explanation': {
                'prediction_quality': 'not very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'not very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.9264,
            'explanation': {
                'prediction_quality': 'very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
            'confidence': 0.9339,
            'explanation': {
                'prediction_quality': 'very confident',
                'important_missing_information': []
            },
            'prediction_quality': 'very confident',
            'important_missing_information': []
        }
    }, {
        'Churn': {
            'predicted_value': 'Yes',
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            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
            'important_missing_information': []
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    }, {
        'Churn': {
            'predicted_value': 'No',
            'confidence': 0.5514,
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                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
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                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
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    }, {
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                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
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            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
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    }, {
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                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
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    }, {
        'Churn': {
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                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
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    }, {
        'Churn': {
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            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
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    }, {
        'Churn': {
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            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
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    }, {
        'Churn': {
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            'confidence': 0.5514,
            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
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        }
    }, {
        'Churn': {
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            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
            'important_missing_information': []
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    }, {
        'Churn': {
            'predicted_value': 'Yes',
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            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
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    }, {
        'Churn': {
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            },
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    }, {
        'Churn': {
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                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
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    }, {
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                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
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    }, {
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            },
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    }, {
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                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
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    }, {
        'Churn': {
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            },
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    }, {
        'Churn': {
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            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
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    }, {
        'Churn': {
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            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
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    }, {
        'Churn': {
            'predicted_value': 'No',
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            'explanation': {
                'prediction_quality': 'somewhat confident',
                'important_missing_information': []
            },
            'prediction_quality': 'somewhat confident',
            'important_missing_information': []
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    }]
}